Errors in Amount Donated
If you have made an error in the amount of your donation, please contact us as soon as possible. You have 10 days in which to notify Us that an error has been made.
If you have made a duplicate donation in error, please contact us as soon as possible. You have 10 days in which to notify Us that a duplication error has been made.
Due to the nature of charity donations, refunds are given at the discretion of the management. Therefore, please ensure that the amount you enter is the amount you wish to give.
We do not normally give refunds if you change your mind. We are under no obligation to provide a refund if the error is made on your part.
A refund maybe only considered by the management of the WA Indian Doctors Public Ancillary Fund, and only under exceptional circumstances as below:
- Donation made in error
- Made in a materially incorrect amount; and/or
- Not authorised by the donor
We may deduct bank or transaction charges in refunding donations arising from your error.
Under the above exceptional circumstances, if a donation is refunded, the associated DGR tax receipt is no longer valid and it should be destroyed immediately. We are under obligations to advise the ATO should we suspect fraudulent tax deductible claims by such donors after a refund has been processed.